Milford Transit, 259 Research Drive, Milford CT, 06460

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24 Hour Wheelchair Transportation Services In CT

Affordable, wheelchair-friendly 24-hour transportation in Milford, CT. Ride with safety using wheelchair-friendly vehicles and qualified drivers. The Milford Transit District is proud to offer accessible and reliable transport to all Milford, Connecticut residents—wheelchair or able-bodied. Access and service to the community at the forefront of everything that we do, we provide a selection of wheelchair-friendly transport services intended to serve seniors, the disabled, and those seeking convenient and dignified transit.

Whether you need a trip early morning, late evening, or on the weekend, Milford Transit offers convenient, ADA-accessible solutions. Our purpose is simple: to get you where you need to go—safely, affordably, and comfortably—all 24 hours of the day.

 

Why Accessible Wheelchair Transit Is Necessary in CT Region

For those with mobility disabilities, good transportation isn’t merely convenient—it’s crucial. Daily activities like trips to the doctor, commutes to work, shopping trips to the supermarket, or social visits to friends and family all depend on reliable transportation. Without it, people with disabilities or senior citizens can become isolated, miss vital medical appointments, or even lose health due to limitations of mobility options.

Our mission at Milford Transit District is that everyone residing in our community should be able to travel anywhere they have to go whenever they wish to go. That’s why we provide convenient, safe, and wheelchair-accessible transportation—day or night.

Our goals include:

Accessibility for all riders: All of the routes are ADA-accessible and wheelchair-friendly.

Door-to-door convenience: Van services offer one-to-one pick-up and drop-off to take away the worry and effort from our passengers.

Professional, compassionate drivers: Our drivers are professionally trained and equipped to offer support to disabled passengers.

Lift-equipped vehicles: Our buses and vans are adapted for easy, safe entrance, offering a pleasant journey experience.

Low costs: With fixed rates and lower prices, our services remain budget-friendly and cost-effective.

Milford Transit District is committed to helping residents of Milford and neighboring communities travel in comfort, dignity, and confidence—no matter what the hour.

 

Wheelchair Accessible Services in the CT State

Accessibility at Milford Transit District is more than an amenity—it’s a foundation of our services. We are committed to providing a wide variety of safe, dependable, and affordable transportation services tailored to meet the mobility needs of people with mobility impairments, including wheelchair users. Our services enable every rider in Milford, CT, and neighboring communities to go wherever they desire with comfort and dignity. The following is a detailed description of the services we provide to enable wheelchair transportation throughout the state.

  1. Door-to-Door Van Service

Our Door-to-Door Van Service is especially designed to assist seniors 60 and above, and the disabled, with individualized travel in Milford and beyond to the nearby communities such as Bridgeport and New Haven. The service is a lifeline to the elderly who require additional assistance and are unable to utilize fixed-route buses due to physical impairments.

Key features are:

ADA-accessible lift-equipped vans: Each van has lifts and sufficient space to safely and comfortably accommodate wheelchairs.

Professional, trained drivers: Drivers are specially trained to assist people with mobility impairments, including boarding, exiting, and seatbelt aid.

Individualized service: Trips are reserved in accordance with individual needs, with door-to-door pick-up and drop-off offered to provide maximum convenience.

Economical fares: At only $3.00 per round-trip fare, the service is reasonable and affordable.

While the Door-to-Door Van Service typically operates the same hours as our fixed-route buses, early morning to late evenings, riders are urged to pre-reserve so time slots can be reserved for early or late appointments. This service is available for necessary travel such as doctors’ visits, therapy, or family events.

  1. Milford Micro On-Demand Rides

Milford Micro is a flexible, on-demand transit solution designed to deliver the ease of ride-hailing while maintaining accessibility for wheelchair users. Whether you need a quick ride to work, a grocery run, or transportation to an appointment, this service offers a modern, convenient alternative.

Service highlights include:

Accessible vehicles: Both vans and sedans are equipped to serve wheelchair users comfortably.

Trained and certified drivers: All the drivers are completely screened and certified to NEMTAC standards by local non-emergency medical transportation provider M7.

Competitive flat rate prices: Every trip only costs $3.00 per person. Riders under 2 years of age ride for free.

Easy booking options: Reservations can be made through a mobile app, on Milford Micro’s official website, or by calling 203-916-9339 and being connected with a live agent.

With Milford Micro, you do not have to rely on set timetables. The system cancels out your request against a nearby vehicle moving towards you. This gives more direct service and decreases waiting times.

This service is most appropriate for wheelchair users who value flexibility and transportation that is adapted to suit their personal timetable.

  1. Fixed-Route Bus Services

Milford Transit District offers four basic bus routes, all of which are wheelchair-accessible. These routes provide reliable, scheduled service to the major areas within and around Milford.

The routes are:

Route 1: Coastal Link (connects with other transit districts)

Route 2

Route 3

Route 4

Access and rider benefits:

Wheelchair ramps/lifts available on all buses

Reserve secure spaces for mobility devices

Special reduced fares for disabled and elderly riders (only $0.85 per trip)

Free transfers for one-hour transfer trips

All-day and monthly passes for frequent riders

Fixed-route service is a great choice for people who ride on regular routes every day—to school, work, or the local shopping districts—and don’t wish to pre-reserve rides.

wheelchair transportation services ct

 

 

4. Milford Train Station Parking & Transit Access

We are further dedicated to wheelchair-accessible transportation through our services to and from the Milford Train Station. For residents and commuters who travel using a combination of car, train, and bus, our station services ensure seamless integration.

Facilities include:

ADA-accessible station entrance: Ramps, designated parking spaces, and clearly defined passageways offer smooth mobility for wheelchair users.

Different parking arrangements: Choose from daily, semi-annual, or annual permit parking.

Weekend and holiday free parking: It is free to park beginning at Saturday at 12:00 AM until Sunday at 11:59 PM, and on major holidays like New Year’s Day and Independence Day.

Transit connections: Milford Transit buses run from the train station to the balance of town, offering a convenient multimodal travel experience.

This service is especially handy for the traveler in the city, such as New Haven or New York, who requires an easy way to the and from the station.

Commitment to Accessibility and Inclusion

Accessibility is at the core of all that we do at Milford Transit District. All our services meet or exceed Americans with Disabilities Act (ADA) standards. We are committed to offering:

Buses and vans equipped with lifts to carry riders in wheelchairs or with mobility impairments.

Experienced, trained drivers and staff who are courteous and attend regular training sessions on ADA compliance.

Personal assistance as needed, including boarding and exiting aid.

Reservation support on our telephone lines to help those not comfortable with technology or needing additional information.

We also follow a Limited English Proficiency (LEP) Policy, and we strictly implement a Non-Discrimination Policy, with full compliance with Title VI of the Civil Rights Act of 1964. No one is excluded from our services based on race, color, national origin, or disability.

 

How to Book a Wheelchair-Accessible Ride in Milford, CT

Booking a wheelchair-accessible ride with Milford Transit District is easy, reliable, and personalized to your requirements. Whether you’re scheduling a routine doctor’s appointment or need a same-day ride to a local destination, we offer two excellent options: our Door-to-Door Van Service and the Milford Micro On-Demand Ride Program. Both services are ADA-compliant, affordable, and staffed by trained drivers who are willing to assist.

Booking Door-to-Door Van Service

Our Door-to-Door Van Service is ideal for seniors aged 60 and above and individuals with disabilities who need to travel in Milford or to nearby cities like Bridgeport and New Haven. 

To use this service:

Call us directly at 203-874-4507

One of our representatives will assist you in getting started with the service. If you’re a new rider, you’ll be guided through a simple application process to check eligibility.

Schedule in advance

For availability and pick-up at the correct time, we recommend that you book your ride ahead of time. This enables us to maintain our consistent, on-time service and to accommodate your specific needs.

All vans are lift-equipped, and drivers are instructed to be friendly and to provide hands-on assistance as needed.

 

Booking Milford Micro On-Demand Rides

Milford Micro is a new, flexible transportation service that brings ride-hailing convenience to our region—especially for those requiring wheelchair accessibility.

Here is how to book a ride:

Download the Milford Micro app and create an account.

Visit the Milford Micro official website to book a ride online.

Dial customer service at 203-916-9339 if you prefer speaking with a representative.

With pickups all day and cars matched to your travel direction, Milford Micro puts freedom and convenience in the palm of your hand. Rides are just $3, and the service operates wheelchair-accessible vans driven by professional, screened drivers.

wheelchair transportation services ct

 

 

Trained and Caring Drivers

All drivers working for Milford Transit or its partners (like M7) are:

Extensively trained in helping passengers with disabilities

Certified under ADA compliance standards

Screened for professionalism and safety

Compassionate and respectful to all riders

This ensures a first-rate experience for each passenger, every time.

Low Cost and Transparent Pricing

Milford Transit offers some of the most affordable wheelchair transportation services in CT:

Door-to-Door Van Service: $3 one way (within Milford or to Bridgeport/New Haven)

Milford Micro: $3 per ride (children under 2 ride free)

Fixed Route Buses: $0.85 for senior/disabled riders

Exact change is required for each service. Monthly passes and multi-ride tickets are also available.

Coverage Area

Wheelchair-accessible transit services include:

Milford, CT

Bridgeport, CT

New Haven, CT

All Milford neighborhoods and community attractions

Our Green Initiative: Electric Buses

Milford Transit is transitioning to electric buses as a move toward Connecticut’s state-wide goal of 100% battery-electric transit by 2035. This benefits wheelchair users and all riders with:

Cleaner air

Quieter, smoother rides

Reduced maintenance delays

These efforts enhance rider comfort and environmental sustainability.

 

 

Frequently Asked Questions (FAQ)

Q1: Do you have 24-hour wheelchair transportation service in CT?

Milford Transit services operate throughout the day with flexible options like Milford Micro that allow you to ride on demand. While not all services are offered overnight, most transportation needs can be met with advance notice and flexible scheduling.

Q2: What vehicles are used for wheelchair transport?

Buses and vans equipped with ADA-compliant lifts are used for all wheelchair transportation services. 

Q3: Can I have a companion or caregiver travel with me?

Yes, companions and caregivers can travel with passengers. 

Q4: Do I need to register for wheelchair transportation?

Yes, for door-to-door service, you must apply through Milford Transit. On-demand rides and fixed routes do not require registration.

Q5: How do I pay for my ride?

Fares are exact fare cash, credit/debit card (Milford Micro), and prepaid ride passes. 

Q6: Can I use it to get to medical appointments?

Yes. Milford Transit and Milford Micro are both regularly utilized for non-emergency medical visits.

Q7: Does Milford offer services for elderly wheelchair users?

Yes, all services are accessible for elderly passengers, including lower fares and personalized door-to-door service.

Q8: Can I book a wheelchair ride online?

Yes. For Milford Micro, you can book through the app or website. For other services, call 203-874-4507.

 

Contact Milford Transit District

Phone: 203-874-4507

Address: 259 Research Drive, Milford, CT 06460

Website: milfordtransit.com

Milford Micro Contact: 203-916-9339

Milford Transit District is here to support your mobility needs around the clock. From fixed-route buses and door-to-door vans to on-demand rides and electric vehicle options, we’re proud to offer safe, accessible, and affordable wheelchair transportation services in CT.

Book your ride today and experience the care, comfort, and convenience of traveling with Milford Transit.