Affordable, low-cost non-emergency medical transportation in Connecticut by Milford Transit District. Transporting seniors and disabled riders safely. Transportation is an issue when it comes to getting to crucial medical appointments, remaining independent, or simply traveling around town safely. For many disabled riders and seniors, a trip to non-emergency medical visits is as important as the visit itself.
In Milford, Connecticut, the Milford Transit District proudly provides safe, convenient, and affordable non-emergency medical transportation (NEMT) to our community. Whether it’s a visit to the doctor, physical therapy, dialysis, or a check-up, Milford Transit makes it convenient to arrive on time, every time.
Let’s see how our transportation services enhance your health, independence, and peace of mind—without draining your wallet.
What Is Non-Emergency Medical Transportation (NEMT)?
Non-emergency medical transportation (NEMT) is a transportation service provided to individuals who need to travel to visit their physicians for medical care but do not require emergency care or an ambulance. Such transportation is required by individuals who need repeated access to health facilities but lack or have limited ability to drive themselves.
NEMT services are meant for:
Senior citizens 60 years and above who are no longer able to drive but need to go for check-ups, physical therapy, or other medical treatment
People with disabilities requiring accessible, reliable transportation for ongoing health care
People without a vehicle or with mobility or health problems that make public transportation use unavailable
Anyone requiring a safe, timely trip to the clinic, hospital, or physician’s office for non-emergency treatment
Unlike emergency medical transport, there are no blinking lights, paramedics, or on-scene medical care en route. Instead, it’s a matter of providing a safe, affordable, and convenient way for people to travel to routine appointments—to arrive healthy, and on time.
That’s where Milford Transit District steps in. With a steadfast dedication to community well-being, Milford Transit offers various transportation options—such as door-to-door vans and on-demand trips with Milford Micro—that are especially designed to satisfy NEMT needs near Milford and beyond.
Who Can Benefit from NEMT Services in Milford, CT?
Milford Transit District is committed to offering accessible and convenient transportation to medical appointments for everyone in the community. Our non-emergency medical transportation (NEMT) services are designed to help those who need safe, affordable, and reliable travel options—without resorting to emergency services.
Our services are ideally suited for:
Seniors 60 and older who need assistance going to and from doctor visits, therapy, pharmacies, or clinics.
Disability individuals requiring ADA-accessible vehicles with lifts for wheelchairs, walkers, or other mobility aids.
Milford residents without personal transportation or those wishing for a more convenient, cost-effective mode of transportation.
Travelers traveling to local destinations such as Bridgeport or New Haven for doctor visits or health care services.
All our services offered through Milford Transit are designed with comfort, dignity, and accessibility. Whether our door-to-door van service or convenient Milford Micro on-demand service, you can depend on a trustworthy ride that puts your health and well-being first.
Types of CT Non-Emergency Medical Transportation Available
Milford Transit District offers the full range of public transportation services that enable health-related travel needs within and around Milford. Your options are as follows:
1. Door-to-Door Van Service (ADA & Senior Transport)
Our door-to-door van service is perfect for seniors and people with disabilities who need individualized care and lift vans. We serve all districts in Milford, including surrounding areas such as Bridgeport and New Haven.
Facilities:
ADA-lifted vans
Trained, compassionate drivers
Service within set route hours (6:00 AM–10:00 PM Monday through Friday, 7:00 AM–9:00 PM weekends)
Affordable $3.00 one-way fee
It is recommended to pre-book
It is ideal for medical visits
Best for therapy, or even routine check-ups. It provides personalized service, from your front door.
2. Milford Micro – On-Demand Ride Service
Milford Micro is a new, app-based, on-demand rideshare service offered in partnership with M7, a Milford-based non-emergency medical transportation company. Available to the public but especially convenient for medical visits in Milford.
Benefits:
Available sedans and vans
M7-trained drivers, Connecticut’s only NEMTAC-accredited firm
Real-time tracking via app
Pick-up within 10-minute time frame
Fares as low as $3.00 per trip
Customer support via app, phone, or website
Milford Micro is the ideal choice if you need to visit the doctor’s office, pharmacy, lab, or health clinic—without preplanning days in advance.
3. Fixed-Route Bus Services
Milford Transit also offers fixed-route buses running along different lines in Milford, including:
Route 1 (Coastal Link)
Route 2
Route 3
Route 4
These routes connect significant regions of Milford and visit significant points like the Milford Train Station, CT Post Mall, and other community facilities. These routes are traveled by numerous passengers to get to:
Clinics
Dialysis centers
Hospitals
Pharmacies
Grocery stores and supporting services
Fixed-route service is a low-cost service that may be suitable for older adults or others who live in proximity to bus stops and do not need door-to-door transportation.
4. Train Station Parking with Bus Connections
Milford Transit has convenient parking at Milford Train Station, where patients can park their vehicle and ride buses or trains to doctors’ appointments in neighboring towns. The riders then head to New Haven, Bridgeport, or NYC through interconnects on Metro-North and Milford Transit bus.
Why ride with Milford Transit District for Connecticut NEMT?
When it comes to Connecticut non-emergency medical transportation (NEMT), Milford Transit District is the reliable, affordable, and compassionate choice. We’re not just a local transit company—we’re your dedicated health and wellness partner.
Here’s why selecting Milford Transit is the right choice for your NEMT needs:
✅ Accessibility for Everyone
Milford Transit is completely ADA-accessible, so those with mobility issues can travel with convenience. All of our door-to-door vans are equipped with lifts, so they are perfect for wheelchair users and those who require accommodations for boarding. Moreover, our fixed-route buses are equipped with accessibility options that enhance the safety and comfort of all riders.
✅ Affordable Fares That Fit Your Budget
We believe transportation should never be a barrier to health care. That’s why our services are reasonable:
Just $3.00 each way for door-to-door van service or Milford Micro rides
Fixed routes fares as low as $0.85 for seniors and people with disabilities
Flexible choices like monthly passes and 10-ride tickets
✅ Caring, Trained Drivers
Our drivers are not only skilled but also trained to assist riders with medical and mobility needs. Drivers with our Milford Micro service are certified through M7, Connecticut’s only NEMTAC-accredited transportation company. This means you’re in safe, professional hands every step of the way.
✅ Hassle-Free Booking
Getting a ride shouldn’t be complicated. With Milford Transit:
Call 203-874-4507 to apply and schedule ADA or senior van service
Use the Milford Micro app, call 203-916-9339, or our website to book on-demand trips
No insurance authorizations or boring forms—just quick, respectful service
✅ Community Trusted Since 1977
Milford Transit District has been serving the Milford community for over 45 years. We are strongly rooted in our local community and committed to helping our neighbors live more independent, healthier lives.
Real-Life Situations of When You Might Need NEMT in Milford
There are so many real-life situations where non-emergency medical transportation (NEMT) can actually make a big difference. From Milford Transit District, we provide rides that help your well-being, independence, and peace of mind. Below are some typical situations for when our services can be especially helpful:
For going to physical therapy appointments a few times a week when you cannot drive yourself there or when it is too difficult.
Accommodation to your primary doctor for routine check-ups, follow-up appointments, or blood tests.
Transferring a weak parent safely to the drug store in order to get medications.
Navigation through outpatient procedures or pre-scheduled treatments at Bridgeport hospitals.
Traveling to specialist appointments in surrounding towns like New Haven, without worrying about traffic and parking
With options like our door-to-door van service and Milford Micro on-demand, you can count on a safe, secure, and affordable ride—wherever your healthcare journey may take you.
How to Apply for Non-Emergency Medical Transportation in CT
It’s simple to apply for non-emergency medical transportation (NEMT) in the Milford, Connecticut region through the Milford Transit District. If you require door-to-door van service or want a more on-demand, flexible solution, there’s something for everyone.
For Door-to-Door Van Service:
As a senior citizen 60 years or older, or as an individual with a disability, you could be eligible for Milford Transit’s ADA-accessible door-to-door transportation.
To apply:
Call 203-874-4507 to speak with a Milford Transit representative.
Request an application for ADA or senior eligibility.
After being approved, you can schedule your ride in advance for medical appointments, clinics, therapy sessions, and more.
For Milford Micro On-Demand Rides:
Milford Micro offers on-demand, flexible, affordable rides around the town of Milford, including non-emergency medical requirements.
To book a ride:
Call 203-916-9339
Utilize the Milford Micro app (on phones)
Visit the Milford Transit website to access the booking portal
Create the following when booking:
Your drop-off and pick-up points
Dates and times of your medical appointment
Special mobility needs, i.e., walker or wheelchair
Frequently Asked Questions (FAQ)
- How does non-emergency medical transport cost?
The majority of trips cost $3.00 one-way. Reductions are offered for eligible senior citizens and disabled travelers on fixed routes.
- Can I use Milford Micro for a doctor’s appointment?
Yes! Milford Micro is perfect for medical appointments in Milford. All drivers are NEMT-trained.
- Is the door-to-door van service wheelchair accessible?
Yes. All of the vans are lift-equipped and ADA-compliant.
- How far in advance should I reserve?
For the van service, advance booking is recommended. For Milford Micro, on-demand reservation or advance reservation are both fine.
- Do you work on holidays or weekends?
Yes. Service is open on weekends and observed holidays like New Year’s Day, Memorial Day, Independence Day, etc.—with reduced hours.
- Are the transportation drivers medical transport certified?
Yes. Milford Micro drivers are certified by M7, a state-licensed NEMT company.
- What if I miss my ride?
For Milford Micro, drivers spend up to two minutes at pick-up. Be ready at the beginning of your 10-minute pick-up window.
- Are services provided outside of Milford?
Yes. Door-to-door van services travel to Bridgeport and New Haven, ideal for medical experts and hospital visits.
Final Thoughts: Your Health Matters—So Does Your Ride
At Milford Transit District, we believe that everyone deserves access to safe, affordable, and accessible transportation—especially to health care. Whether you’re headed to a routine check-up, a dental appointment, or one with a specialist, our transportation is designed to bring you there whole and worry-free.
With ADA-compliant vans, a dependable on-demand ride system, and cost-effective fares, we’re proud to serve the Milford community with non-emergency medical transportation that matters.
Ready to Ride?
For details or to reserve your next ride, call:
Milford Transit District
Phone: 203-874-4507
Owner: Rey Albert
Address: 259 Research Drive, Milford, CT
Web: www.milfordtransit.com
Let’s get you there—safely, affordably, and with compassion.