Reliable Non-Emergency Medical Transportation in Connecticut
Extended non-emergency medical transportation in Connecticut. Safe and affordable transportation for seniors and individuals with disabilities. Reserve today! You shouldn’t have to worry about transportation when it comes to getting to significant appointments, procedures, or other medical visits. For a lot of Connecticut residents, especially the elderly, individuals with disabilities, and those without a personal vehicle, non-emergency medical transportation (NEMT) is a valuable service. At Milford Transit District, we provide accessible, convenient, and dependable transportation services that are designed to meet these needs.
What Is Non-Emergency Medical Transportation?
Non-emergency medical transportation (generally also called NEMT) is a critical service that provides scheduled, non-emergency travel for patients who need help arriving and departing from medical-related visits. Such services are not for emergencies—like those requiring an ambulance—but instead are designed for routine and recurring medical conditions that still require on-time and regular transportation.
NEMT is used by many people all across Connecticut who may not have a car, cannot drive due to medical conditions, or simply require a little extra help with transportation to necessary healthcare services. They include doctor’s office visits, outpatient surgical procedures, dialysis, mental health treatment, physical therapy sessions, dental appointments, and other ongoing medical care. Although these visits are not emergencies, they’re equally vital for maintaining health and controlling conditions.
What makes NEMT services such as Milford Transit District so valuable is the assurance it brings. Riders do not need to worry about the cost of an ambulance ride, relying on friends and relatives, or figuring out a complicated bus route when they come with medical issues. Rather, they get a safe, professional, and cheap ride that’s scheduled in advance—so they can arrive on schedule and return home comfortably.
In summary, NEMT is a necessary gap in the healthcare system that prevents transportation from getting in the way of care. With trained drivers and vehicles to use, services like this are a valuable component of staying healthy and independent.
Who can take advantage of NEMT services in Connecticut?
Non-emergency medical transportation (NEMT) is a critical service that helps many people in our communities who need safe and dependable ways to get to medical appointments. In Connecticut, Milford Transit District offers many types of transportation services designed to help individuals who may have difficulty if they tried to get to medical providers on their own.
These services are particularly beneficial for seniors aged 60 and older, who may no longer be driving or feel safe making their way around congested roads. As people age, more doctor appointments are often necessary; with dependable transportation, they never have to miss the medical treatment they require.
Disabled people also greatly enjoy NEMT services. Milford Transit District has accessible buses and trained drivers that can suit mobility needs to allow riders to move about with dignity and ease.
Medicare or Medicaid patients who otherwise have no other means of transportation tend to utilize NEMT to get to their covered appointments. Similarly, residents without access to a personal vehicle find this service essential to the care of their health and wellbeing.
Even surgery and illness patients, who need temporary transportation while recovering, can trust Milford Transit District to transport them to therapy, check-ups, and follow-up appointments safely and comfortably. No matter the situation, we’re here for you, to provide your travel as confident and caring as possible.
Services Provided by Milford Transit District In CT State
Milford Transit District offers several transportation services that benefit passengers with non-emergency medical requirements in Connecticut:
- Door-to-Door Van Service
Our door-to-door van service is ideal for elderly and disabled individuals who desire reliable transportation within Milford and even up to Bridgeport and New Haven. Our ADA-serviced vehicle ensures a safe and convenient ride.
Amenities:
Truck-in equipment vans
Trained, courteous drivers
Exact fare is required
Advanced booking is available
Service available to everyone 60+ or with a disability
Fares:
Milford to Milford: $3.00 one-way
Milford to Bridgeport/New Haven: $3.00 one-way
This is perfect for people with scheduled appointments such as physical therapy, check-ups, and the like.
2. Milford Micro: On-Demand Ride Service
Milford Micro is an on-demand ride service that offers transportation throughout Milford. It’s available to anyone, including those requiring non-emergency medical transportation.
Why it works for medical trips:
Flexible, real-time booking
Accessible vehicles (sedans and vans)
Drivers trained by M7, a company with experience in Non-Emergency Medical Transportation
Low cost of $3.00 per person
Riding is easy to reserve:
Use the Milford Micro app
Go online
Call 203-916-9339 and reserve a ride
- Fixed-Route Bus Services
Our fixed-route buses service the entire city of Milford and offer a budget-friendly transportation option for medical appointments in areas along our routes.
Fare Choices:
Regular fare: $1.75
Senior/Disabled fare: $0.85
Monthly Passes, 10-ride passes, and day passes available for purchase
Fixed routes also operate during regular medical office hours:
Weekdays: 6:00 AM – 10:00 PM
Weekends: 7:00 AM – 9:00 PM
Route maps and schedules are available on our web site or call for details.
Advantages of Non-Emergency Medical Transportation in CT
Choosing non-emergency medical transportation (NEMT) by Milford Transit District has several benefits that ensure reaching your healthcare appointments is easier, safer, and less expensive. Our services focus on community requirements with an emphasis on accessibility, dependability, and comfort.
✅ On-Time and Reliable Service
Punctuality with regard to medical care matters. From a doctor’s appointment, physical therapy, to a follow-up, missing an appointment will delay the course of treatment. We pride ourselves at Milford Transit District on being dependable. Our drivers are trained in punctuality so you can be sure your ride will come pick you up when it says and get you to your destination right on time. No more worrying about catching a ride or having to skip your appointment due to transportation.
✅ Fully Accessible and ADA Compliant Vehicles
We believe that transportation should be for everyone. That’s why all of our door-to-door vans are wheelchair-accessible and ADA-lift-equipped, waiting for wheelchair-bound passengers or limited mobility ones. In addition, Milford Micro vehicles are also accessible and staffed by M7, Connecticut’s sole NEMTAC-credentialed transportation agency. This offers you quality care and assistance throughout your journey.
✅ Clear and Affordable Pricing
Transportation doesn’t need to break the bank—especially when it’s to care for your well-being. We strive to keep our fares low and upfront. Our one-way prices start as low as $3.00, and we offer discounted prices for seniors and individuals with disabilities. We have no hidden fees or surprise assessments, only honest and honest fare that you can count on.
✅ Committed to Safety and Comfort
Safety is one of our top priorities. All of our drivers go through a strict vetting and training process to ensure they provide a safe and respectful experience. They’re not only skilled but also compassionate—ready to assist passengers who may need extra help getting in or out of the vehicle. Whether you’re recovering from surgery or just need a little help getting to your next appointment, you’ll always ride in comfort.
✅ Rooted in the Community
Milford Transit District has proudly served the Milford community since 1977. We’re more than just a transportation provider—we’re your neighbors. Our mission is to make life better for the people of Milford by offering high-quality public transportation services. We’re here to support you, your family, and your health with reliable transportation that truly makes a difference.
Why Non-Emergency Medical Transportation Matters in Milford
Having a dependable car is critical to enabling a person to receive the healthcare he or she needs. In communities like Milford, a big barrier that many people struggle with is not finding a physician—it’s getting to them. Transportation challenges can prevent them from attending scheduled check-ups, therapy sessions, or even treatments. When a patient misses an appointment with a doctor, it can lead to late care, compounding illness, and a higher long-term cost of care.
This is where non-emergency medical transportation (NEMT) is needed. Transportation services provided by Milford Transit District give confidence that those who are elderly, disabled, or lack a vehicle of their own can still reach their medical appointments safely and on time. These services are dependable, affordable, and are designed specifically to include health-related trips.
NEMT helps a wide variety of necessary healthcare needs, such as:
Preventive care like routine physicals and screenings
Chronic care like diabetes, heart disease, or asthma visits
Hospital discharge planning, helping patients get home safely following treatment
Mental health care assessment, including counseling and therapy sessions
Dental and eye exams, which are every bit as vital to health
How to Use Our Non-Emergency Medical Transportation Services
Milford Transit District offers different modes of transportation to help you get to your medical appointments safely, affordably, and on time. Whether you need a tailored ride, on-demand service, or prefer our fixed-route bus system, we make it convenient and accessible to everyone. Here’s how you can use each service:
Door-to-Door Van Service
Our door-to-door van transportation is ideal for seniors (60+) and individuals with disabilities who need direct, one-on-one travel to medical appointments in Milford and surrounding towns, such as Bridgeport and New Haven.
Steps to Use:
Phone 203-874-4507 to ask for eligibility. Our trained staff will guide you through the application process simply and easily.
Book ahead. We recommend advance booking to guarantee your placement and help us organize an efficient schedule.
Pay exact fare. All one-way fares are just $3.00, and exact change only is required since drivers cannot make change.
It’s a professionally operated and lift-equipped service that can assist mobility-impaired passengers.
Milford Micro (On-Demand Service)
If you’d like a more free-form, modern option, Milford Micro offers a hassle-free, on-demand trip for commuters within Milford.
How to Use:
Download the Milford Micro app and sign up. Or, visit us online or simply call 203-916-9339 to schedule your ride.
Pay just $3.00 per trip. Children under 2 ride for free.
Travel in comfort with fully screened, trained M7 drivers, Connecticut’s sole NEMTAC-accredited agency.
This is the best choice if you need same-day travel to a doctor, dentist, or other city-bound medical destination.
Fixed-Route Bus Services
Our fixed-route buses are another convenient and affordable means of getting to medical appointments, especially if they are on one of our main routes.
Steps to Use:
Visit our website or contact us to get help with plotting the best route for your use and looking up route maps and schedules.
No advance reservation is needed. Just arrive at your bus stop on time.
Pay with exact fare: Regular trips are $1.75, and seniors and individuals with disabilities ride for just $0.85.
Buses run from 6:00 AM to 10:00 PM on weekdays and 7:00 AM to 9:00 PM on weekends, so a time that works for you is available.
Our Commitment to Accessibility and Equity
Milford Transit District is dedicated to completely adhering to Title VI of the Civil Rights Act and all ADA regulations. We think individuals of all ability, background, and income should be able to utilize transportation.
We provide:
Lift-equipped vehicles
Language assistance services for limited English proficiency
Non-discrimination complaint procedures conveniently available on our website
If you ever have a problem, call our Title VI Coordinator or 203-874-4507.
Serving Connecticut’s Green Future: Electric Buses
Milford Transit District is also advancing sustainability. We are introducing electric buses into our fleet to reduce emissions and assist Connecticut in meeting its target of 100% battery-electric buses in 2035.
Benefits of electric buses:
Zero tailpipe emissions
Lower maintenance costs
Smooth and silent ride for passengers
You’re not only getting to where you’re going when you travel with us — you’re helping make your community cleaner, healthier too.
Frequently Asked Questions (FAQ)
What does non-emergency medical transportation in Milford cost?
$3.00 one-way per trip for van or Milford Micro. Fixed-route fares start at $1.75.
Do I need to book in advance?
Yes, for door-to-door and Milford Micro services. Fixed route buses do not require reservation.
Are the drivers trained to assist passengers with disabilities?
Yes. All drivers are trained, and buses have lifts.
Is the service limited to seniors?
No. Services are offered to seniors, people with disabilities, and others in need of transportation.
What territories are covered?
Milford, New Haven, Bridgeport, and surrounding areas depending on the service.
How do I become eligible for ADA services?
Call 203-874-4507 and our staff will walk you through it.
Do I need help getting into the vehicle?
Drivers are trained to assist mobility-impaired riders.
Contact Us Today
Whether you or someone you care about is looking for reliable, affordable, and safe non-emergency medical transportation in Connecticut, Milford Transit District is here to help.
Contact Information:
Phone: 203-874-4507
Office: 259 Research Drive, Milford, CT
Website: milfordtransit.com